Privacy Policy
Our Commitment to Your Privacy
At Draconis Stynthyera, we understand that your personal information is just that – personal. When you trust us with your data while using our investment research platform, we take that responsibility seriously.
This policy explains how we collect, use, and protect your information when you visit our website or use our services. We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to maintaining the highest standards of data protection.
We believe in transparency. If something in this policy doesn't make sense or you have questions, reach out to us directly. We'd rather have a conversation than leave you wondering about how your data is handled.
Information We Collect
We collect different types of information depending on how you interact with our platform. Here's what we gather and why:
Contact Information
Your name, email address, phone number, and business details when you create an account or contact us for support.
Usage Data
How you navigate our platform, which research tools you use, and what investment topics interest you most.
Technical Information
Your IP address, browser type, device information, and access times to ensure our platform works properly for you.
Financial Preferences
Investment interests, risk tolerance, and research preferences you choose to share with us for personalized content.
How We Collect This Information
- Directly from you when you register, contact us, or use our services
- Automatically through cookies and similar technologies as you browse our platform
- From publicly available sources when conducting investment research
- Through third-party tools we use for analytics and platform improvement
How We Use Your Information
Your data serves specific purposes that directly benefit your experience with our investment research platform:
Service Delivery
We use your information to provide personalized investment research, maintain your account, and deliver the specific tools and insights you're looking for. This includes customizing research recommendations based on your stated interests and investment focus areas.
Communication
We'll send you research updates, platform notifications, and respond to your inquiries. You can control what communications you receive through your account settings.
Platform Improvement
Usage data helps us understand which features are most valuable and where we can make improvements. This aggregate data doesn't identify individual users but helps us build a better research platform.
Legal Compliance
Sometimes we're required to process data for legal reasons, such as tax reporting or responding to valid legal requests from Canadian authorities.
Your Rights and Control
Under Canadian privacy law, you have significant control over your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we have about you. We'll provide this within 30 days of your request.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and associated data. Some information may be retained for legal compliance.
Control Communications
Opt out of marketing emails while still receiving essential service updates about your account.
How to Exercise Your Rights
To make any of these requests, email us at [email protected] with "Privacy Request" in the subject line. Include your full name and account email address. We'll verify your identity and respond within 30 days.
If you're not satisfied with our response, you can file a complaint with the Office of the Privacy Commissioner of Canada.
Data Security and Protection
We protect your information using industry-standard security measures appropriate for the type of data we handle:
Technical Safeguards
- Encryption of data in transit and at rest using AES-256 standards
- Secure servers hosted in Canadian data centers with restricted access
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Automated backup systems with encrypted storage
Data Retention
We keep your personal information only as long as necessary to provide our services or meet legal requirements. Account information is typically retained for seven years after account closure for tax and regulatory purposes.
Usage data and analytics information is anonymized after two years and may be retained longer for platform improvement purposes.
Data Breach Response
In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours and provide clear information about what happened and what steps we're taking.
Sharing and Disclosure
We don't sell your personal information to third parties. Ever. Here are the limited situations where we might share your data:
Service Providers
We work with trusted companies that help us operate our platform – things like hosting services, email delivery, and payment processing. These providers can only use your information to deliver services on our behalf and are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information when required by Canadian law, court order, or to protect the rights and safety of our users and the public.
Business Transfers
If Draconis Stynthyera is acquired or merged with another company, your information may be transferred as part of that transaction. You'll be notified of any such changes.
With Your Consent
Any other sharing of your personal information will only happen with your explicit consent, and you can withdraw that consent at any time.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience and understand how our platform is used.
Essential Cookies
These are necessary for the website to function properly – things like keeping you logged in and remembering your preferences. You can't opt out of these without affecting site functionality.
Analytics Cookies
We use these to understand how visitors use our site so we can make improvements. This data is aggregated and doesn't identify individual users.
Managing Cookies
You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies may limit platform functionality.
International Data Transfers
We primarily store and process data within Canada. However, some of our service providers may process data in the United States or other countries with adequate data protection standards.
When data is transferred outside Canada, we ensure appropriate safeguards are in place through contractual protections and adherence to international data transfer frameworks.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions About Your Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.